Gambling involves money you can lose, so keep it within an amount you can afford without affecting essential spending. It should remain paid entertainment rather than a solution to debt. Chasing a loss or increasing stakes under pressure can make financial harm worse.
Boundaries for Money and Time
Deposit limits help you restrict the amount you add to your account. Session and time controls also help you put a boundary around how long you spend gambling. Choose those boundaries while you can make a calm decision, rather than during an attempt to recover money.
Take breaks and stop when your spending limit is reached. A promotion, competition or unfinished wagering requirement does not justify exceeding it. Notice if gambling begins to interfere with sleep, relationships or ordinary responsibilities, and seek help when keeping your limits becomes difficult.
Pauses and Exclusion From Play
Cooling-off through time-outs offers a break from gambling, while self-exclusion is another account control for stopping access to play. Use your account options or contact our team for assistance with the available controls. Explain that you need a pause or exclusion directly so the enquiry concerns your wellbeing.
Gamban is an independent blocking-software resource you can consider alongside account controls. Ask for support if you find yourself looking for ways around a restriction. Maintaining the break matters more than returning to a game or offer.
Independent People You Can Contact
GamCare's National Gambling Helpline, 0808 8020 133, provides independent gambling support. This is a help resource for gambling concerns, separate from our casino customer service. GambleAware, Gordon Moody and Gamblers Anonymous are further independent resources for advice and support.
You can speak to someone you trust about the effect gambling is having on your life. Seeking help does not require another deposit or another attempt to win. If you are struggling to stop, contact independent support and ask our team for account-control assistance.